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Toyota Innova Crysta Reviews

Toyota Innova Crysta User Review

3.5

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2.8 ZX AT 7-Seater(Diesel)

One of the excellent car.

By Vikas @ Nov 17, 2019 11:36 PM

2.8 Zx AT. Whatever you want is there. The gear shift is excellent make sure that you use comfort mode. Eco mode is good but for normal throttle. I have already run 12000kms, getting the mileage of 14 to 14.5 lts/km on highway with speed 100 kms/hr. I always Travel long distance of 1000kms at a stretch. The car doesn't roll even at 140 spd. You feel comfortable and safe at any stage of driving. Ac is excellent. Captain chairs are comfortable like flight feeling. Earlier I was using Audi AT. At last what you want -power, pickup, space, mileage, durability, resale value, Looks, sufficient ground clearence, 7air bags, best navigation. Go for Only 2.8 Zx AT.

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VX-FLT 8 STR(Diesel)

Quality called Crysta !

By Rani Gupta @ Sep 16, 2024 03:56 PM

I love my Crysta! It’s spacious, comfortable, and the diesel engine offers great performance. The car handles very well on highways, and the mileage is decent considering its size. A great choice for big families. It offers a comfortable ride, even on rough roads, and the cabin is well-insulated from outside noise. The infotainment system is easy to use, and the overall build quality is excellent.

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GX 8 STR(Diesel)

Satisfied with Crysta

By Malu Haroon @ Sep 06, 2024 05:41 PM

I’m satisfied with my Innova Crysta, but there are a few areas that could be improved. The car is spacious and comfortable, but the infotainment system is a bit outdated. Also, the fuel efficiency is not great for city driving.

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GX 8 STR(Diesel)

Fantastic family car perfect for road trips

By Nalin Karkade @ Sep 18, 2024 01:36 PM

The Toyota Innova Crysta is a fantastic family car. Spacious, comfortable, and the diesel engine is a powerhouse. It handles long drives with ease, and the cabin is very quiet, making it perfect for road trips.

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2.8 ZX AT 7-Seater(Diesel)

Most Comfortable SUV yet Stylish

By Hussain @ Nov 02, 2019 05:19 PM

Driving my life in Innova for the last 10 years and this Crysta is the 3rd in row . Simply great I can say . Most sophisticated and safest .

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GX 8 STR(Diesel)

Toyota Innova Crysta is a well-rounded MPV

By Sachin J @ Oct 04, 2024 12:57 PM

The Innova Crysta is a solid, reliable car. The diesel engine is smooth, and the automatic transmission is very responsive. The interior is spacious, and the seats are very comfortable, making it ideal for long journeys. The Toyota Innova Crysta is a well-rounded MPV. It’s spacious, comfortable, and the diesel engine provides strong performance. The ride quality is excellent, and the car handles well even on rough roads.

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2.4 GX MT 7-Seater [2020-2023](Diesel)

Seat not comfortable only one complain

By Purushothaman @ May 12, 2020 02:08 PM

I like innova is best comfortable seat . Innova crysta seats total uncomfortable we buy crysta 2019 . I m feel bad now . Only onw reason seat not comfortable. Otherwise another all r ok

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Innova Crysta

Supreme car luxury car innova crysta

By Reema Singh @ Nov 19, 2019 09:55 AM

Supreme car I love this car only one thing I will say luxury meets power.

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Innova Crysta

Innova crysta review

By NITIN NANDANWAR @ Aug 28, 2019 03:22 PM

This car is very good at performance. It's interesting to drive.

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2.4 ZX MT 7-Seater BS IV(Diesel)

Good comfort and stylish design

By Pilli Ram @ Oct 09, 2019 02:00 PM

I suggest this car and is one of the best mpv.

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2.4 VX MT 7-Seater BS IV(Diesel)

superb vehicle good power ' comfort good milage

By Sachin @ Aug 28, 2019 03:22 PM

Superb car good power good milage

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2.4 ZX MT 7-Seater(Diesel)

New INNOVA CRYSTA 2020

By Vivek Yadav @ Dec 11, 2020 02:07 PM

The bold the beautiful the beast

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2.4 ZX AT 7-Seater(Diesel)

New INNOVA CRYSTA 2020

By Vivek Yadav @ Dec 11, 2020 02:06 PM

Its awesome in every way. .

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Innova Crysta

Very Excellent MPV

By Ramanathan @ Nov 07, 2019 02:52 PM

Very Excellent family car

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Innova Crysta

One of the best MPV in its segment

By Zuber Patel @ Sep 04, 2019 03:01 PM

Value for money vehicle.

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2.4 ZX MT 7-Seater BS IV(Diesel)

Good mileage and comfort

By Shivaraj B N @ Dec 13, 2019 06:40 AM

Good pickup, comfort, and mileage.

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Innova Crysta

steerig wheel is very heardly but vehicle is very good

By Prashanth Kumar @ Mar 29, 2022 11:04 AM

only innova crysta all models

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VX 8 STR(Diesel)

Powerfull and Comfortable but Modern Features Missing

By Kalkartik Manjusha @ Sep 20, 2024 02:26 PM

The Innova Crysta offers a comfortable ride, but the steering feels a bit heavy at low speeds. The diesel engine is powerful, but the car could use more modern features, especially in the infotainment system.

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Innova Crysta

Not happy with the mileage per kmpl

By Tshewang Lama @ Nov 07, 2019 02:53 PM

Very poor mileage per km????????

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VX-FLT 7 STR(Diesel)

Feels sluggish especially in city traffic

By Ajeet Sharma @ Sep 25, 2024 03:29 PM

Regret buying the Toyota Innova Crysta. The car feels sluggish, especially in city traffic. The mileage is far from what was promised, and the ride is not comfortable. The interior quality is also disappointing.

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2.4 VX MT 8-Seater(Diesel)

Battery problem and maintenance

By Mayur Belote @ Aug 11, 2020 06:12 PM

More maintenance cost. 3rd class battery quality. Battery dead in 14 months only. Kuch bhi servicing charge. Not get quality of car as we spend money much more. To improve interior design.

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Innova Crysta

Innova crysta tyres problem

By Bhaskar @ Nov 28, 2019 04:40 PM

I have purchased new Innova crysta one year back and 3tyres are damaged and I have left vehicle on 24 September in Nandi Toyota still vehicle is in service centre they are not responding

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2.4 VX MT 7-Seater BS IV(Diesel)

Hideous after-sales service.

By Suvi Varshney @ Dec 28, 2019 12:48 PM

I bought an Innova crysta VX Diesel (Manual shift) on 30 Dec 2016 with a three year warranty. I contacted the dealer (Commercial Toyota, Moradabad) on 15th Dec 2019 for warranty extension but then found the sale date to be wrongly recorded of October 2016 on their system. I have provided enough proof and after realising their mistake, they promised me to update it on their system and provide extended warranty ASAP.However the dealership constantly provided vague responses (like not getting reply on permission mail from Toyota India etc) and has neither come up with a solution nor a time frame in which they will resolve the query. After having called the dealer more than 50 times in 9 days, I filed a complaint with Toyota India (TCM12119418648) but haven’t received any response from anyone at Toyota India. Feeling helpless I have taken my query to this page to bring to everyone’s notice the laggard after sales service of Toyota and absolutely zero regard for customers. I also have recorded conversations with the dealer and Toyota customer support in case anyone wants a proof of my stand. I want to point out two points 1.) How can the dealer record a sale of more than 2 months prior to the actual sale date? I suspect this was done just to meet the sales target. 2.) I will be helpless if the actual warranty expires before 30th Dec 2019?

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2.8 ZX AT 7-Seater(Diesel)

Very Very Bad Service and Support Of Toyota.

By Saher Naqvi @ Nov 07, 2019 02:51 PM

No support from Toyota Customer Care even after complaint of passing 6 months. And very very poor Service of Sunny Toyota Lucknow. I had faced lots of problem after purchasing this damn expensive innova crysta 2.8 zx automatic. I had purchased this car only for the name sake of toyota good engine. But after owing this car I face lots of problem regarding servicing and maintenance. Servicing work of Sunny Toyota service centre is of low class . Their so called engineer don't have a basic knowledge how to open the dashboard or other areas of the car .Therefore they scratched and do not properly fit the parts properly . Apart from this toyota makes a good commision from the insurance companies in the name of toyota protect policy . Andolan aur those insurance companies never gives full insurance claim even insurance is 0 dep. At last Toyota is making indian customers fool.Because they knows that in india everywhere there is a sheep move.

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2.4 ZX MT 7-Seater BS IV(Diesel)

very unsafe deadly, harrasing , blood sucking

By DR RAJ KISHORE SINGH @ Oct 17, 2019 12:36 PM

I AM WONER OF TOYOTA INNOVA CRYSTA 2.4 ZX 7 SEATER MT CAR WITH TYRE SIZE OF (215 / 55 R17 WITH ALLOY WHEEL). I HAVE HAD FATAL EXPERIENCES BECAUSE OF REPEATED TYRE BURSTING (5 TYRE BURST DURING ODOMETER READING OF 50000 ). I HAVE STRONG DOUBT THAT THE TYRE SIZE OF THIS MODEL (2.ZX) IS INAPROPRIATE AS THE LOWER MODELS OF THE SAME CAR IS FITTED WITH SMALLER TYRES (205 / 65 R16 WITH ALLOY WHEEL). THE ANOTHER VERY DIAPPOINTING FACT IS THAT TOYOTA COMPANY NEVER COMPENSATE THE LOSSES EITHER BY INSURENCE CLAIM OR BY WARRENTY. TOYOTA COMPANY'S CUSTOMER UNFREINDLY ATTITUDE IS HARRASING AND THEY DO NOT RESPOND TO EMAIL ON voc@toyota-kirloskar.co.in. THE TOYOTA RESPOND YOUR EMAILS ONLY BY FIXED AUTOMATED REPLY AND GENUINE REDRESSAL OF COMPLAIN IS NEVER ATTEMPTED. CONCTING OVER THEIRE COUSTEMER CARE NUMBER IS ALSO HARRASINGN AS EVERYTIME A TOKEN NUMBER IS PROVIDED TO YOU WITHOUT ACTUALLY RESOLVING THE PROBLEM.

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Innova Crysta

New crysta driven 9000 km

By Bharani @ Nov 12, 2019 05:54 PM

It’s very sad to see my Innova crysta driven 9000km . The clutch and the starter motor has been blown out and caught fire in traffic . My complete family is lucky to get survived as we got down as emmediately the passer-by informed us dat there is fire coming out from the rear left tyre. As I had informed to toyota Bangalore- they are least bothered and no response till date. The dealer says it a clutch ride and doesn’t cover under warranty. It’s rediculous on the part of toyota. The dealer charged heavily for the clutch and starter motor . I sincerely advise all not to go for the specific Innova crysta as it has got so many mechanical niggles and issues. The higher management of Toyota never bothers nor cares it’s cust. They just want to rob customers money instead .

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Innova Crysta

Beginning of the end of only selling Toyota car - Innova Crysta

By Summits Hygronics Private Limited @ Dec 02, 2021 01:37 PM

Purchased New Innova Crysta but the seat colours were wrong. Supplied Hazel Brown instead of Camel Tan. Both dealer (Coimbatore Anamalais Toyota) and company are not responding. Dealer is repeatedly arguing that Toyota website is wrong!!Very poor customer support from both sides inspite of our repeated contacts. The steering wheel is in tilted condition while driving and we are surprised to note what kind of quality checks they made. Suspension is too hard and not like the old Innova cars. Steering is also too tight. Noisy engine at low speeds. Ultimately we realised we made a wrong choice in selecting this vehicle as one among our various vehicles. This will be our last Toyota and will never buy another Toyota. Hats off Toyota Kirloskar!!

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2.4 ZX MT 7-Seater BS IV(Diesel)

Bad Service at toyota showroom

By Surya @ Nov 07, 2019 02:52 PM

Toyota is not at all upto it's customers satisfaction and I faced a very bad Service from one of the toyota showroom , where in the problem in innova crysta is not sort out and I'm not at all happy with toyota and paying 25Lakhs for that kind of vehicle is a big waste.

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