Maruti Suzuki Ciaz Zeta Smart Hybrid

I am using ciaz 1.5 model 2019.. I have driven about 30,000 km, within this kms I change my brake pad and the rotor for three times. The company itself says manufacturing defect.. for Ciaz i am getting only the lifespan of 10,000 kms in braking system, meanwhile I am using xylo, innova, brezza,swift.. they don't have such problems.. they are getting more than 40,000 kms.. the ciaz on road price is 13 lakh.. worthless for this amount.. can't afford low quality product.. it's a black mark maruthi.. not at all satisfied with ciaz.. so please don't buy by this car..

In this Price it's a great sedan, much more better than other cars in this price segment, ciaz is very fuel efficient car, but when there is lack of power in engine while driving in first gear after 2000 Rpm the car engine shows its power, while during AC is on the engine might upset you..

I purchased my car on 3 rd of nov 2018 ,the only reason to buy ciaz was it's mileage My car maruti suzuki ciaz alpha automatic petrol is having a mileage of 7 kmpl even after its third service and running of more than 5200 kms ,everytime after my complain the the incharge person used to give me advice regarding waiting for next service or running of car further now every thing has been done still my car is not satisfying ,this car's mileage or quoted mileage was the only reason to buy ciaz but its not even any near to the quoted mileage of 22 to 25 kmpl but i am getting just 7 kmpl .

Recently we bought a Ciaz and in 20 days we faced a situation that lead us to have a bad experience with the dealers Nexa. My brother was driving the car and there was some traffic. He was trying to overtake a bus and noticed a tractor in front of him. Since the tractor started to move he had to take a sudden right when he heard a loud noise after which he couldn't control the wheels which resulted him touching the tire of the tractor. The service people came and performed their investigation from their so called investigation team from Maruthi they gave us "good will warranty" really meaning "manufacturing defect" for the affected parts the tierod and the alloy wheel. After a day when they were fixing they found damage in few more parts and forced us to claim insurance when it is actually a manufacturing defect. We are really helpless here. Has anyone faced a similar situation with Ciaz or Nexa service?we really don't know whom to go for help in this case. If you have any suggestions please advise.