Jeep Compass Longitude (O) 1.4 Petrol DDCT

JEEP COMPASS- A Premium Car with WORST Customer Service We booked Jeep Compass Limited Plus AT Petrol on 5th of Feb 2019, we made full payment in March 2019 and took delivery on auspicious occasion of Gudhi Padwa on 6th April 2019. While booking dealer (Mr Abhijit, Sky Moto Automobiles, Wakad, Pune) has agreed to give 3M paint protection as complimentary upon our request. dealer to give 3M paint protection as complimentary, & dealer (Abhijeet) agreed our request. However Dealer has given us delivery of Jeep without 3M coating. I reminded dealer (Sachin) about 3M Paint protection a week before & 2 days before delivery of the vehicle, he said it will be definitely done before delivery. On the day of delivery, I asked him if the 3M coating done? He said I guess yes its done, But wasn’t looking like 3M done. So, I asked for the receipt for that then he said no it’s not done, I will collect your Jeep in next 2 days & will get it done. I agreed to that. This conversation was done on 6th April 2019, today its 11th May 2019 & still this thing is pending, Whenever I call them they (Abhijeet) have only one answer, “Sir We will pick your Jeep in this week”. Now a days they are saying the person who gives approval is on leave so will do it as soon as he is back. We had struggle to even get correct insurance quote from dealer. We had to visit show-room 3-4 times for RTO passing and insurance. They sent us wrong quotes (Sent quotes for different models) for almost 5 to 6 times. 2nd thing Some accessories were not provided on the day of delivery on asking the reason, we received a reply that there is a shortage of accessories, If I am booking the Jeep the in Feb can’t Jeep make it available in 2 Months???? Is this how PREMIUM BRAND works!!!!!!! I received the accessories almost after 15-20 days of delivery. Jeep India should really work on this issue. 3rd point is PLEASE hire a sales person who has some authority. Many of the times sales person in your showroom said Its (Insurance, Accessories, 3M coating) not in my hands. I will NOT recommend my family & friends to buy a Jeep at-least from your Wakad, Pune showroom.

I bought limited(O) diesel from Mohali dealership on 10th January 2018 and I must say my experience till now is great in all aspects.When I confirmed my purchase, I got delivery next day as one day took for banking formalities. That was amazing experience. The dealership here in Mohali is very professional and customer oriented, they even changed the car before delivery as I found one paint issue in the previous car and they provided a new car. They gave me plenty of time to check and verify the car again till I got satisfied. Till now I have driven around 4800 kms and my first service is due at 5000. My experience is awesome either in city or highways. As Chandigarh/Mohali doesn't have traffic like Delhi or Mumbai, I am getting mileage of around 17.5 km/l and on highways it gave me maximum of 22.5 km/l while driving at maximum speed of 100 km/hour and maximum distance covered that day was around 450Kms. I love the interiors, although maintenance is high as seat covers and doors are light colored as per my model but it looks premium. The music system is great as well electronic break, it is a great feature. Also You can manage other stuff within infotainment system like controlling lights, doors, phone etc. I am not big fan of automated system like cruise control, wipers and other stuff but I think sunroof could be a good option if they add in the future as well automatic in diesel. I don't mind manual transmission but automatic is helpful when there are long traffic jams. Car is a head turner for sure, I have seen how people react when you are on road, it gives a personality and car looks very rugged and manly. Whenever I have stopped on public places, people ask about it and that is a great feeling. I have heard bad reviews about dealership and services but nothing like this happened to me. Even they gave me training to use infotainment system as well the best way to maintain the car. They are available on one phone call. I am happy with my choice. If anyone wants to ask anything, feel free to write me.

1:- 1st jeep compass sports 2.0 diesel, purchase date 18th March,2018 from Comcept Jeep, Ahmedabad. 2:- Tyre burst at 7000 km... dealer priced new one without any cost. 3:- Same new tyre again burst at 17000 km. Dealer contact tyre company and got new tyre. Thanks to dealer. 4:- Again same new tyre burst at 34000 km. Dealer forced to provide new tyre to me without any cost, after 2 days again I got new one. 5:- Perfectly maintained car with all services, driving single handedly in rough roads of Rajasthan. (County site where my work is going (hilly/rought/single/full of debris). 6:- At 79000km on 22nd Feb,2019 I faced an accident with 3 more passengers at the speed of 190KMPH. Car was 20 ft below ground after 2/3 flips. We all 4 came out of car safely. Without any physical damage. Call to mopar service customer service. First question any medical assistant required..? I said No. 2nd Any third party damage involving...? I said No. 3rd. Go to any near by hotel we will assist you further with (×××) service request no. Now tell me what help you need as of now...? I want to tow my car to my home location/dealer from where I purchased. Nearest dealer was Udaipur but they tow my car to Ahmedabad without any cost withing 2 hours from accident site. Further they assist me to provide taxi service to reach at my home location. But I couldn't use it as I had other options. 7:- After a month of accident 25th March,2019 my total loss settlement was over. I got full payment before financial year end(2018-2019). Again I booked same car before March end as I want to claim depreciation in my company. 8:- Now I have 2nd Jeep compass sports diesel 2.0 with little higher tyres (235/55 r17). Thanks...

I was in a dilemma whether to buy Harrier or MG hector because I found some negative reviews on Compass. After months of analysis, I finalized Compass. The issues and problems were reported in the first, 2017 version of compass. But the latest 2020 BS6 edition comes well refined, fixing all issues and improving a lot based on customer feedback. It even have cruise control, and slightly more powerful refined engine. The transmission lag is well contained and is barely noticeable. I own a Limited Plus Petrol variant, and I love the power and confidence this car gives on the road. Trust me, you'll never get that feeling on any of it's rivals. I've driven BMW X1 and Audi Q3, and compass gives you the same solid feel as in those premium luxury cars. Any day, I'd choose compass over it's rivals. Proud to be in the JEEP community (Well yeah, it's an awesome community)

I have test driven the Harrier, Safari, Hector also.. But the feel when you drive compass you will not get in other vehicles. Everyone complain cost of service is more, yes its costly because Jeep compass use premium brand PETRONAS products lubricants for vehicle. Also everyone should know JEEP Compass and Nexon manufactured in the same Fait manufacturing unit in Ranjangaon. There is no compromise in quality and safety compare to other brands.Don't go for the vehicle you getting sunroof and other fancy features. Alway test drive and check the build quality to see the performance and safety. Mileage I am getting good compare to KIA and Hyundai SUV's .