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Jd Power Latest Videos

Jd Power Latest News

  • The latest study noted the amount of defect-related issues reported in new vehicles is higher than observed in previous years
    Tata Tiago, Toyota Innova Hycross Shine In Latest JD Power Study On New Vehicle Quality
  • The new-age Indian two-wheeler customer is looking at a faster turnaround time during service that will improve the over satisfaction levels, a study by J.D. Power concludes. 2019 J.D. Power two-wheeler customer service index (2WCSI) found that customers who opted for the pick-up and drop option had a higher satisfaction level with 779 points, as opposed 742 points for those who didn't. The satisfaction was higher among customers that opted for express service at 777 points, as against 742 points for those who did not.
    Shorter Turnaround Time For Service Crucial For Two-Wheeler Customer Satisfaction: J.D. Power
  • Of course vehicle price continues to be the most cited reason for ultimately rejecting a model that was initially being considered, shoppers are increasingly rejecting models in favour of others due to better fuel economy, the desire for specific features or options and better acceleration, with 17 per cent of shoppers rejecting for these reasons in 2018 compared with 10 per cent in 2017.
    Buyers Look At Fuel Economy And Performance In Cars: Study
  • TVS Motor Company has taken the top spot in the JD Power 2017 India Two-Wheeler Customer Service Index (2WCSI) Study for customer satisfaction.
    TVS Tops JD Power 2017 Customer Satisfaction Study Ahead Of Honda
  • People who buy new models of two-wheelers are more satisfied than buyers of carry-over or updated models, according to a new study. However, satisfaction levels decline if buyers face problems with vehicle quality during the initial ownership period. The JD Power 2017 India Two-Wheeler Automotive Performance, Execution and Layout (2WAPEAL) study is based on evaluations from 9,406 owners across 45 cities in India. The study includes 87 two-wheeler models from 10 makes, and includes owners who purchased a new vehicle between March 2016 and October 2016.
    New Bikes Offer More Satisfaction Than Updated Ones: JD Power Study
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